Privacy Policy
Last updated: June 21, 2026
Charm & Moxie (“we,” “us,” or “our”), operated by [Legal entity name — e.g. Charm & Moxie LLC], respects your privacy. This Privacy Policy explains what we collect when you visit charmandmoxie.shop or buy from us, how we use it, and the choices and rights you have — including rights specific to California residents.
By using our site, you agree to this Policy. If you do not agree, please do not use the site.
Information we collect
Information you give us: your name, email address, shipping address, phone number (if provided), order details, and any messages you send us — for example, a Charm Bar rental inquiry or a contact form.
Account information: if you create an account, we store your name, email, a securely hashed password, any saved shipping addresses, and your email-verification status.
Payment information: card payments are processed by Square. We do not collect or store your full card number — Square handles card data directly. We receive only the order and payment-status information needed to fulfill your order.
Information collected automatically: like most websites, we and our providers collect basic device and usage data — such as your IP address, browser type, pages viewed, and referring page — through cookies and similar technologies.
How we use your information
To process and fulfill your orders, including payment, shipping, and customer service.
To create and manage your account and saved addresses.
To send transactional messages (order confirmations, password resets, email verification) and, if you opt in, marketing emails about new drops and offers — which you can unsubscribe from at any time.
To respond to your inquiries, including Charm Bar rental requests.
To operate, secure, and improve our site, and to comply with our legal obligations.
Cookies and tracking
We use cookies that are necessary for the site to work — for example, to keep you signed in and remember your cart — and limited analytics to understand how the site is used.
Do Not Track: some browsers can send a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our site does not currently respond to them.
How we share information
We share information only with service providers who help us run the business, under agreements that limit their use of it: Square (payments, catalog, and orders), our hosting and database providers (to run the site and store content), Resend (transactional and marketing email), and Google Maps Platform (address autocomplete at checkout).
We may disclose information if required by law, to enforce our terms, or to protect our rights, safety, or property.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect and how we use and share it; to request a copy of that information; to request that we correct or delete it; and to opt out of the “sale” or “sharing” of personal information.
We do not sell or share personal information as those terms are defined under California law, so there is nothing to opt out of — but you may still exercise your other rights.
We will not discriminate against you for exercising any of these rights. To make a request, email us at hello@charmandmoxie.shop or write to [Legal entity name — e.g. Charm & Moxie LLC], [Business mailing address]. We may need to verify your identity before we respond.
Data retention
We keep personal information for as long as needed to provide our services, fulfill orders, comply with legal, tax, and accounting obligations, and resolve disputes. You can ask us to delete your account at any time.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and hashed passwords. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Links to other sites
Our site may link to third-party sites such as Instagram, TikTok, or Etsy. We are not responsible for their privacy practices — please review their policies.
Changes to this policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date above, and significant changes will be posted on this page.
Contact us
Questions about this Policy or your personal information? Email us at hello@charmandmoxie.shop, or write to [Legal entity name — e.g. Charm & Moxie LLC], [Business mailing address].