Frequently
asked questions
The charms themselves are a curated selection and not handmade— but every accessory is. This includes all: Hair charms, Wine Charms, Tea Charms, as well as your custom pieces. All the beading, wire-wrapping, and designs are original and made by hand along with all of your custom orders made in the build your own charm bar. No factories, no mass production.
Everything except for the charms are made by hand by me (Keshia)--maker and owner of Charm & Moxie:
- The hair charms are designed, wire wrapped, beaded, and assembled by me.
- The stemware charms are designed, beaded, and assembled by me.
- All artwork is original and digitally hand drawn in Adobe Fresco by me using ZERO AI.
- For every custom charm bar order, the chain is cut and assembled to hardware by me.
Flat-rate U.S. shipping, and it’s free on orders over $40. Everything ships from University Place, WA.
Absolutely! Check out the Build Your Own page to create and order a completely custom accessory piece.
No — I don’t offer wholesale or bulk pricing at this time.
Of course! Check out the Charm Bar Rental page to see the pricing menu for your next private event.
I pop up at local markets around the greater Pierce County area. You can follow me on Instagram to find my next market dates!"
Because each item is made to order just for you by my actual human hands, I DO NOT ACCEPT RETURNS OR EXCHANGES. Please double‑check your selections before purchasing, and please reach out if you have any questions — I am always happy to help. Should an error arise with your order, please message me as soon as possible so that I can make any necessary corrections and help you receive your order in a timely fashion. All sales are final — we don’t offer returns or exchanges for change of mind. If your order arrives damaged or there’s a mistake on our end, email hello@charmandmoxie.shop within 7 days of delivery (with a photo) and we’ll make it right.